Returns Policy & Checking your goods
In accordance with the EU Distance Selling Directive, you are entitled to cancel your order at anytime within 7 days of receiving your goods. The cancellation period ends on the expiry of the period of 7 working days beginning with the day after the day on which you received the goods. If you wish to cancel an order under these terms, first contact us and then return your products unopened within 7 days of receiving your parcel.
More info about the EU Distance Selling Directive can be found at: http://www.hmso.gov.uk/si/si2000/20002334.htm
You agree to open all boxes carefully and thoroughly check the goods for damage on the day of delivery and notify us of any damage within 2 days of the delivery. If we are not notified of damage within 2 days we may be unable to claim from the carrier. You agree to indemnify us in full for any losses we suffer as a result of your failure to notify us within 2 days.
The Consumer Protection (Distance Selling) Regulations 2000 / Returns Since 31 October 2000 UK consumers now have the right to cancel their order within a "cooling off period" which lasts 7 working days from the day after taking delivery.
Cancellation must either be in the form of facsimile, email and sent to our address as listed on the contact page of this site. If you cancel your order under these provisions then you will be responsible for returning the goods to us in good condition or alternatively you will be responsible for our costs in recovering the goods. You must make sure the goods remain undamaged and unused and in a re-saleable as new condition. The delivery of the goods to you is a separate contract for services and is not covered by the cooling off period, therefore any refund made will not include the true cost (not the advertised cost) of the delivery of the goods we incurred in order to supply such goods.
In the event that there is a pricing error on the web site then we will not be bound to honour any orders made at that price.
Use of this web site, terms and conditions and your privacy.
The rights in the designs, pictures, logos, photographs, content and source code of this web site are owned by PoolSan UK Ltd unless otherwise stated. They are protected by copyright, trademarks and other intellectual property rights. You may not copy, reproduce, modify, distribute, republish, display, post or transmit any part of this web site without the written permission. You may view or print individual pages only for your own personal use.
With respect to the information available on this site, we expressly exclude any representation or warranty to the fullest extent. We make no representations about the materials in this site, or any sites linked to this site. In no event will we be liable for any damages, including without limitation direct or indirect, special, incidental or consequential damages, lost profits, or other losses or expenses arising in connection with this site or use thereof, or inability to use by any party, or in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus or line or system failure, even if we, or a representative thereof, is advised of the possibility of such damages, losses or expenses. Links to other internet resources are at your own risk. In preparing this site we have endeavoured to offer current, correct and clearly expressed information. However, since inadvertent errors can occur and since relevant laws and regulations often change, the information may be neither current nor accurate. Further, the information contained on this site is intended to provide general guidance on matters of interest. The content accuracy, opinions expressed and other links provided by these resources are not investigated, verified, monitored or endorsed by us. The information on this site does not constitute a comprehensive or complete statement of the issues discussed. No action should be taken or omitted to be taken in reliance upon information on this site. Users should obtain professional advice concerning specific matters.
This web site also provides links to and content from other Internet web sites and resources. Because we have no control over these web sites and resources, you acknowledge and agree that we are not responsible for the availability of these external web sites or resources and do not endorse and are not responsible for any content, advertising products, services or other materials on or available from these web sites or resources.
Any details which you provide to us from which we can identify you are held and processed in accordance with our privacy policy.
We make every effort to check and test material at all stages of production. It is always wise for you to run an anti-virus program on all material downloaded from the Internet. We cannot accept any responsibility for any loss, disruption or damage to your data or your computer system which may occur whilst using material derived from this web site.
We may change the web site or these terms at any time. If you use the web site after we have changed the terms you will be bound by the new terms.
These terms and your use of this web site are governed by and construed in accordance with the laws of England and Wales and any disputes will be decided only by the Courts of England and Wales. This web site is owned and operated by PoolSan UK Ltd, c/o Haslers, Station Road, Loughton, Essex IG10 4PL. If you have any queries, please contact orders@poolsanuk.com
More info about the EU Distance Selling Directive can be found at: http://www.hmso.gov.uk/si/si2000/20002334.htm
You agree to open all boxes carefully and thoroughly check the goods for damage on the day of delivery and notify us of any damage within 2 days of the delivery. If we are not notified of damage within 2 days we may be unable to claim from the carrier. You agree to indemnify us in full for any losses we suffer as a result of your failure to notify us within 2 days.
The Consumer Protection (Distance Selling) Regulations 2000 / Returns Since 31 October 2000 UK consumers now have the right to cancel their order within a "cooling off period" which lasts 7 working days from the day after taking delivery.
Cancellation must either be in the form of facsimile, email and sent to our address as listed on the contact page of this site. If you cancel your order under these provisions then you will be responsible for returning the goods to us in good condition or alternatively you will be responsible for our costs in recovering the goods. You must make sure the goods remain undamaged and unused and in a re-saleable as new condition. The delivery of the goods to you is a separate contract for services and is not covered by the cooling off period, therefore any refund made will not include the true cost (not the advertised cost) of the delivery of the goods we incurred in order to supply such goods.
Pricing Errors
In the event that there is a pricing error on the web site then we will not be bound to honour any orders made at that price.
Use of this web site, terms and conditions and your privacy.
The rights in the designs, pictures, logos, photographs, content and source code of this web site are owned by PoolSan UK Ltd unless otherwise stated. They are protected by copyright, trademarks and other intellectual property rights. You may not copy, reproduce, modify, distribute, republish, display, post or transmit any part of this web site without the written permission. You may view or print individual pages only for your own personal use.
Liability
With respect to the information available on this site, we expressly exclude any representation or warranty to the fullest extent. We make no representations about the materials in this site, or any sites linked to this site. In no event will we be liable for any damages, including without limitation direct or indirect, special, incidental or consequential damages, lost profits, or other losses or expenses arising in connection with this site or use thereof, or inability to use by any party, or in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus or line or system failure, even if we, or a representative thereof, is advised of the possibility of such damages, losses or expenses. Links to other internet resources are at your own risk. In preparing this site we have endeavoured to offer current, correct and clearly expressed information. However, since inadvertent errors can occur and since relevant laws and regulations often change, the information may be neither current nor accurate. Further, the information contained on this site is intended to provide general guidance on matters of interest. The content accuracy, opinions expressed and other links provided by these resources are not investigated, verified, monitored or endorsed by us. The information on this site does not constitute a comprehensive or complete statement of the issues discussed. No action should be taken or omitted to be taken in reliance upon information on this site. Users should obtain professional advice concerning specific matters.
Content
This web site also provides links to and content from other Internet web sites and resources. Because we have no control over these web sites and resources, you acknowledge and agree that we are not responsible for the availability of these external web sites or resources and do not endorse and are not responsible for any content, advertising products, services or other materials on or available from these web sites or resources.
Data protection and privacy
Any details which you provide to us from which we can identify you are held and processed in accordance with our privacy policy.
Virus protection
We make every effort to check and test material at all stages of production. It is always wise for you to run an anti-virus program on all material downloaded from the Internet. We cannot accept any responsibility for any loss, disruption or damage to your data or your computer system which may occur whilst using material derived from this web site.
Changes to the terms
We may change the web site or these terms at any time. If you use the web site after we have changed the terms you will be bound by the new terms.
Governing law and jurisdiction
These terms and your use of this web site are governed by and construed in accordance with the laws of England and Wales and any disputes will be decided only by the Courts of England and Wales. This web site is owned and operated by PoolSan UK Ltd, c/o Haslers, Station Road, Loughton, Essex IG10 4PL. If you have any queries, please contact orders@poolsanuk.com